Privacy Policy

Last updated: 14 August 2026

MarcoMentum respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we collect, how and why we use it, who we may share it with, how long we keep it and the rights available to you.

1. Who We Are

MarcoMentum is operated by Marco Lassandro, trading as MarcoMentum, a sole trader based in the United Kingdom.

For the purposes of UK data protection law, Marco Lassandro trading as MarcoMentum is the data controller responsible for deciding how and why your personal information is used.

Contact details

Marco Lassandro trading as MarcoMentum
Flat 3, Irwin House
209 Histon Road
Cambridge
CB43HB
United Kingdom

Privacy enquiries: info@marcomentum.co.uk

Website: marcomentum.co.uk

2. What Personal Information We Collect

Depending on how you interact with MarcoMentum, we may collect the following information:

Contact and business information

When you submit a contact form, we may collect:

First name
Last name
Email address
Company name
Telephone number

We may also collect any information you choose to provide to us during subsequent communications.

Appointment information

When you book an appointment through the website using Wix Appointments, we collect the information you provide as part of that booking so that we can arrange and manage the appointment.

Marketing preferences

If you choose to opt in to marketing communications, we record your consent and your communication preferences.

Website and analytics information

When you use the MarcoMentum website, information about how you interact with the site may be collected through Wix Analytics and Google Analytics 4.

This may include information such as pages viewed, interactions with the website, device and browser information, referral information and similar website usage data.

Non-essential analytics technologies are used in accordance with your cookie choices.

3. How We Collect Your Information

We currently collect personal information:

Directly from you when you complete a contact form.
Directly from you when you book an appointment.
Directly from you when you communicate with MarcoMentum by email, telephone or another agreed channel.
Through your marketing consent choices.
Automatically through website technologies and analytics tools, subject to your cookie preferences.

4. How We Use Your Personal Information

We only use personal information where we have a valid reason to do so.

Responding to enquiries

We use your contact and business information to:

Respond to your enquiry.
Understand your business needs.
Discuss potential MarcoMentum services.
Follow up on a genuine prospective business opportunity.

Our lawful basis is generally our legitimate interest in responding to business enquiries and developing appropriate business relationships.

Where the enquiry relates to potentially entering into a contract with you personally, we may also process information because it is necessary to take steps at your request before entering into a contract.

Managing appointments

We use information provided through Wix Appointments to:

Arrange discovery calls and other meetings.
Send appointment confirmations and reminders.
Communicate with you about the appointment.
Follow up where appropriate.

Our lawful basis is our legitimate interest in managing business enquiries and appointments and, where applicable, taking steps before entering into a contract.

Providing services

Where you become a client, we may use your information to:

Deliver agreed consultancy services.
Manage our working relationship.
Communicate about projects.
Maintain appropriate business records.
Manage contractual matters.

Depending on the circumstances, our lawful basis may be performance of a contract, legitimate interests or compliance with a legal obligation.

Marketing communications

If you actively opt in to receive marketing communications, we may use your name and email address to send:

MarcoMentum Insights.
Newsletters.
Marketing updates.
Information about relevant services.
Invitations or other relevant MarcoMentum communications.

Where consent is required, our lawful basis for these communications is your consent.

You can withdraw your consent at any time by using the unsubscribe option within an email or by contacting info@marcomentum.co.uk

Withdrawing consent does not affect the lawfulness of any processing carried out before consent was withdrawn.

Website analytics and improvement

Subject to your cookie choices, we use Wix Analytics and Google Analytics 4 to understand how visitors use the website. This helps us understand website performance, improve content and usability and make better decisions about our digital marketing. Where consent is required for analytics technologies, we rely on your consent through the website cookie-management system.

Protecting the business and complying with the law

We may use personal information where reasonably necessary to:

Protect the website and business from misuse, fraud or security threats.
Maintain appropriate business records.
Comply with legal or regulatory requirements.
Establish, exercise or defend legal claims.

Depending on the circumstances, we may rely on legitimate interests or a legal obligation.

5. Marketing Choices

Marketing consent is separate from submitting a contact form or booking an appointment.

You do not need to agree to receive marketing communications in order to contact MarcoMentum or discuss our services. Where you have opted in, you can unsubscribe at any time.

If you unsubscribe, we may retain a minimal record of your preference so that we can ensure you are not contacted again for marketing purposes unless you subsequently opt back in.

6. Who We Share Personal Information With

MarcoMentum does not sell personal information. We may share information with trusted service providers where this is necessary to operate the website, communicate with you or provide services.

These currently include:

Wix

The MarcoMentum website is hosted and operated using Wix.

Wix currently supports functions including:

Website hosting.
Contact forms.
Contact management.
Wix Appointments.
Email marketing.
Website analytics.
Cookie-consent management.

Google

We currently use Google Analytics 4 to understand website performance and visitor behaviour, subject to your cookie preferences.

Specialist partners and subcontractors

MarcoMentum may work with specialist marketing, digital, creative, design or other professional partners where their expertise is needed to support MarcoMentum's work. Where necessary, we may share relevant personal information with those partners only for the purpose of carrying out work on behalf of MarcoMentum. They are not permitted to use your personal information for their own independent marketing purposes. We only aim to share information that is reasonably necessary for the relevant work.

Legal and regulatory requirements

We may disclose information where required by law, regulation or a lawful request from a public authority, or where reasonably necessary to establish, exercise or defend legal rights.

Usercentrics

We use Usercentrics GmbH, Sendlingerstr. 7, 80331 Munich, Germany to manage cookie and privacy consent on the MarcoMentum website. To provide this service, Usercentrics processes consent information such as the date and time of a visit, whether consent was given or refused, device information and the privacy preferences selected. We use this information to record and respect visitors' privacy choices and to maintain evidence of consent where required. Usercentrics states that consent information is retained for one year and stored within the European Union.

You can review or change your cookie preferences at any time using Cookie Settings on the MarcoMentum website.

7. International Data Transfers

MarcoMentum works with technology providers that operate internationally, including Wix and Google.

As a result, personal information may be processed or stored in countries outside the United Kingdom.

Where UK data protection law requires safeguards for an international transfer, we rely on appropriate legally recognised mechanisms, which may include UK adequacy regulations or approved contractual safeguards.

You can contact us at info@marcomentum.co.uk if you would like more information about safeguards relevant to your personal information.

8. How Long We Keep Your Information

MarcoMentum keeps personal information only for as long as it is reasonably necessary for the purpose for which it was collected, taking into account any ongoing business relationship, genuine prospective business opportunity, legal or regulatory requirements and the need to establish, exercise or defend legal claims.

This means different information may be retained for different periods depending on why it is held.

Where legal or regulatory rules require particular business, accounting or other records to be kept for a minimum period, those records may be retained for that required period.

Marketing information will be retained while you remain subscribed or while there is another lawful reason to retain a limited record of your preferences.

We will periodically review the personal information we hold and delete or anonymise information that is no longer reasonably required.

9. How We Protect Your Information

We take reasonable organisational and technical steps to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. We also use established technology providers to host and manage website and customer information. No internet-based system can be guaranteed to be completely secure, but we take appropriate steps to reduce risks and review how personal information is handled as the business develops.

10. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Ask for access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how your information is used in certain circumstances.
Object to certain uses of your personal information.
Ask to receive or transfer certain information in a portable format where the right applies.
Withdraw consent at any time where processing is based on consent.

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is being processed.

To exercise a data protection right, contact: info@marcomentum.co.uk

We may need to ask for reasonable information to verify your identity before acting on a request.

11. Your Right to Object

You have the right to object at any time to the use of your personal information for direct marketing.

If you object to direct marketing, MarcoMentum will stop using your personal information for that purpose. You may also have the right to object to other processing based on legitimate interests. Where this applies, we will consider your request in accordance with applicable data protection law.

12. Data Protection Complaints

If you are concerned about how MarcoMentum has handled your personal information, please contact us first so that we have an opportunity to investigate and resolve the issue.

You can make a data protection complaint by emailing: info@marcomentum.co.uk

We will acknowledge a data protection complaint within 30 days of receiving it, investigate it appropriately without undue delay, keep you informed where necessary and communicate the outcome.

You also have the right to raise a concern with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Telephone: 0303 123 1113

13. Special Category Personal Information

MarcoMentum does not intentionally request sensitive or special category personal information through the website.

This includes information concerning matters such as health, ethnicity, religion, political opinions or sexual orientation. Please avoid providing this type of information unless it is genuinely necessary and has specifically been requested.

14. Children

MarcoMentum's website and services are intended for businesses and adult professionals.

They are not directed at children under the age of 18, and MarcoMentum does not knowingly seek to collect personal information from children through the website.

15. Automated Decision-Making

MarcoMentum does not currently use personal information to make decisions about individuals solely through automated decision-making or profiling that produces legal or similarly significant effects.

16. Cookies

The MarcoMentum website uses cookies and similar technologies. Please see our separate Cookie Policy for information about the technologies used and how you can manage your preferences.

17. Changes to This Privacy Policy

We may update this Privacy Policy as MarcoMentum develops, our services change, technology providers change or legal requirements evolve. The latest version will be published on the MarcoMentum website and the date at the top of this policy will be updated. If a change materially affects how we use personal information, we will take reasonable steps to communicate that change where appropriate.

18. Contact Us

For any questions about this Privacy Policy, how your information is used, your marketing preferences, a data protection request or a complaint, contact:

Marco Lassandro trading as MarcoMentum

Flat 3, Irwin House
209 Histon Road
Cambridge
CB43HB
United Kingdom

Email: info@marcomentum.co.uk